Tips for Therapists:

When preparing and updating your consultation sheet or questionnaire, ensure that you can explain your reasons for asking each of questions in no more than 1 or 2 sentences per question.

Why ? : Some day, someone is likely to ask. When faced with an uncomfortable question, many people would prefer to "question the need for the question" than to answer it. You will be more likely to get an honest answer and will certainly look far more professional if you can confidently offer a positive yet concise response in all cases.

When was the last time you sent a mailing (paper or email) to your client base ?

Why ? : Keeping in touch with clients is a standard business activity.
It may be especially appropriate for therapists who are not just treating people who have medical issues but are facilitating relaxation with, for example, massage, reflexology, or aromatherapy. Perhaps previous clients would appreciate a friendly reminder of the advantages of taking some time out for themselves and their wellbeing ...

Investigate any FREE help that might be available to you as a small business.

The value and nature of help available for small businesses varies from time to time and from place to place. Sometimes there are government funded initiatives to help small businesses. If there is free advice available it might prove useful, especially when you are setting-up your business and in the first few years.

Do you use Consultation Sheets for pre-treatment consultations ?
If so, and if you have a website, make your consultation sheets available for download by clients and people who are considering booking arranging a treatment.

Why ? : Perhaps some people would like to have a treatment but are concerned about the questions you might ask them first. It is reassuring for such clients to be able to see your questions in advance. It might also help by resulting in more people bringing the information you require with them. However, if you would like clients to complete your form in advance then do remember to say so.

Offer a voucher scheme

That is, make it known that you sell vouchers for treatments that may be given as gifts. Some therapists find that treatment vouchers are popular for birthdays and other special occasions and may be of interest to people who do not live near you but would like to buy a treatment for a friend or relative who does.

Why ? : If people don't know that you offer this option, they'll keep looking for someone who does !

Concerning music or other sound during your treatments ...
If you visit clients at their homes do you mention in advance that they might wish to have their sound system or speakers ready near the treatment area and perhaps select some appropriate music ?

Why ? : Preparation and anticipation of all aspects of your time with the client helps to enable everyone to be more relaxed, facilitating effective treatment.

If you do more than just occasional treatments buy yourself a spare uniform.

Why ? : Your focus should be on your treatments and your clients, not on your clothes. By having a spare uniform you can eliminate crises and last minute anxiety if you didn't have time to prepare by washing or ironing and in case of last minute accidents.

If you would like to talk with your clients about products or other services that you sell but which are not central to your treatments (e.g. health-related MLM products and business opportunities), consider displaying information about these on your walls and/or in your literature area and by so doing, invite the clients to express interest to you.

Why ? : If you leave to your clients the option of raising the subject or not, you won't seem pushy or cause those who are not interested in your supplementary activies to feel awkward about expressing no interest.

Do you use Consultation Sheets for pre-treatment consultations ?
If so, print enough of them for about 3 months of treatments each time you need to refresh your stock.

Why ? : Printing simple A4 pages is generally inexpensive and printing several months-worth at a time can save your time spent on such administrative tasks.

If you have decided to advertise your services (instead of accepting clients via personal recommendation only), make sure you have an effective internet presence. That means that the main search engines return your website or webpage for searches that specify your main treatment/s and location/s, and also for searches on your name.

Why ? : Many people work at a computer all day and the first place they look for services is no-longer print directories, but search engines.